Support that answers
Our Video Network Operations Center provides live phone and remote support for any of the Zoom Room and Teams Room videoconference solutions.
Our goal is simple: remove the frustration from video conferencing. That includes what happens after the install.
How we support you
24/7 technical support
Around-the-clock technical support keeps your rooms working, whatever time zone your teams meet in.
Exceptional customer support
Designing state-of-the-art conference rooms, ensuring seamless platform integration, and delivering exceptional customer support is our mission in practice.
A partner, not a vendor
We stay accountable after go-live: consistent system performance, backed by our network of installers and support technicians.
Need help now?
Reach us through the contact form and our team will respond during business hours.
Frequently asked questions
What does River Systems support cover?
Our Video Network Operations Center provides live phone and remote support for the Zoom Room and Teams Room videoconference systems we design and install.
Is technical support available around the clock?
Yes. Around-the-clock technical support keeps your rooms working, whatever time zone your teams meet in.
How do I reach River Systems support?
Use the form on our contact page and our team will respond during business hours, or call (317) 319-3695.
What happens after installation?
We stay accountable after go-live: consistent system performance, backed by our network of installers and support technicians.
New rooms or nagging problems?
Either way, one short call gets you a plan.
Book an intro call